FAQ
Questions doctors ask us.
What is Docally?+
Docally is a doctor's buddy app. You talk to your patient as you always do, and Docally writes the consultation notes and a draft prescription for you to review and approve. It also remembers every patient, sends prescriptions on WhatsApp, keeps track of fees and writes certificates and letters.
Does it understand Malayalam?+
Yes. Docally understands consultations in Malayalam, English, Hindi, Tamil and other Indian languages, including the natural mix of languages most consultations have. Notes and prescriptions are always written in clear English, and patient instructions can be sent in Malayalam, English or Hindi.
Do I need to type anything?+
Very little. Tap record, talk, and tap stop. Docally writes the notes and prescription. You check them, change anything you like with a tap, and approve.
Who decides what goes on the prescription?+
You do. Docally writes a draft and nothing is final until you approve it. You can edit every line, and approved records are locked so they can't change later.
Does Docally check for allergies and risky medicines?+
Yes. Docally double-checks medicines against the allergies recorded for the patient, looks out for well-known risky combinations, flags unusual strengths and doses above the usual daily maximum. The final call is always yours.
Is my patients' data private?+
Yes. Each doctor's records are private to that doctor. Recordings and records are stored securely and are never sold or shared. Only you can delete them.
What happens to recordings?+
They are kept with the patient's record, compressed so they take very little space, so you can listen again any time. Nothing is deleted automatically. You can download all your records whenever you want.
Is Docally an app? Can I use it on my computer?+
Both. Docally is an app for iPhone and Android, coming soon to the App Store and Google Play, and a web version for your laptop or clinic computer. Sign in on any of them and everything is the same: your patients, notes and prescriptions, always in sync. If the internet drops during a recording, Docally keeps recording on your phone and catches up when you're back online.
How much does it cost?+
Plans start at ₹999 a month. Every plan includes every feature; plans differ only in how many minutes of recording you get. You can start with a free trial of 100 minutes or 7 days.
How do I start?+
Book a free demo. We'll set up your account, add your letterhead and signature to your prescription pad, and you can start your free trial the same day.
Still wondering?
The fastest way to know is to see it with your own consultations. Book a free demo.